Frequently Asked Questions
Du kannst dir auch erst die FAQ anschauen, vielleicht wird deine Frage hier schon beantwortet. Sonst kannst du uns jeder Zeit eine E-Mail schicken.
Shipping within Germany costs € 3.90.
Shipping to the rest of the EU countries € 7.90
For free shipping within Germany, the order value must be € 30 or higher.
For free shipping outside Germany but within the EU, the order value must be € 99 or higher.
As a rule, shipping within Germany takes 2-4 working days.
In the rest of the EU 7-16 working days.
Thanks to SSL encryption, shopping at skilly is safe, you don’t have to worry about passwords and card payments.
Accepted payment options
– payment with credit card
– Payment by PayPal
– payment via immidate transfer
You can find your invoice in your mailbox.
If you have registered with us, you can select the desired order via “My orders” and apply for a return slip. However, this must not be older than 30 days.
DO YOU HAVE QUESTIONS ABOUT YOUR ORDER, OTHER PRODUCTS or just want to give a praise? then you can do this here