Right of Withdrawal
(A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity.)
Right of withdrawal
right of withdrawal
You have the right to withdraw from this contract within one month without giving any reason.
The cancellation period is one month from the day
– on which you or a third party named by you, who is not the carrier, have taken possession of the goods, provided that you have ordered one or more goods as part of a single order and this is or will be delivered in one go ;
– on which you or a third party named by you, who is not the carrier, took possession of the last goods, provided you have ordered several goods as part of a single order and these are delivered separately ;
In order to exercise your right of withdrawal, you must send us (skilly eK, Guido-Schneble-Straße, 11, 80689 Munich, telephone number: 017670932261, e-mail address: [email protected]) a clear statement (e.g. a letter sent by post letter, fax or e-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.
You can also electronically fill out and submit the model cancellation form or any other clear declaration on our website (www.skilly.store). If you make use of this option, we will send you confirmation of receipt of such a revocation without delay (e.g. by e-mail).
To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.
Consequences of withdrawal
If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.
We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.
You have the goods to us immediately and in any event not later than fourteen days from the day on which you inform us of the cancellation of this contract to be returned or handed over. The deadline is met if you send back the goods before the period of fourteen days has expired.
We bear the costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.
Reasons for exclusion or expiration
The right of withdrawal does not apply to contracts
– for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
– for the delivery of goods that can spoil quickly or whose use-by date would soon be exceeded;
– for the delivery of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but which can be delivered no earlier than 30 days after the conclusion of the contract and the current value of which depends on fluctuations on the market over which the entrepreneur has no influence;
– for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely in the case of contracts
– for the delivery of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery;
– for the delivery of goods if these were inseparably mixed with other goods after delivery due to their nature;
– for the delivery of sound or video recordings or computer software in a sealed package if the seal has been broken after delivery.
Model withdrawal form
(If you want to cancel the contract, please fill out this form and send it back.)
– To skilly eK, Guido-Schneble-Straße, 11, 80689 Munich , email address: [email protected] :
– I/ we (*) hereby revoke the contract concluded by me/ us (*) for the purchase of the following goods (*)/
the provision of the following service (*)
– Ordered on (*)/ received on (*)
– Name of consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only if notification is made on paper)
– Date
(*) Delete where inapplicable.
